FAQ: answers to commonly asked questions
Who Loads the Junk ?
If you rent a dumpster, you will be responsible for loading it. If you
use our curbside service, our workers will load the dumpster for
When using our curbside service, you can just set your trash, junk,
and remodeling waste out on your driveway, curb, or front yard
and give us a call. We will send out a truck and trailer and workers to load up the trash and haul it off. Please note that when using this service we don't enter your home or back yard. You don't even have to be home. We can send you before and after pictures and you can pay with a credit card over phone.
How Far in Advance Do I Need to Schedule?
Usually we can get to customer the same day, or the day after they call. On weekdays we can usually provide faster service. Weekends are usually busier because more people are off work and utilizing that time to move. If you can schedule 3 or 4 days in advance we should have no problem accomodating your needs.
It is important to note that the landfills close early on Saturday, are closed all day on Sunday, and close at 4 pm on weekdays. So, IF we happen to get a lot of customers on Saturday mornings, we may not have a place to dump everything and have no room left in our trailer(s) to take on more customers until Monday we the landfills open.
Where on Earth do you Take All that Junk?
It depends on what it is, and how much time we have to clear our trailers for the next job. If items are worth much and are in good condition we will resell them, donate them, or sometimes even fix them and resell them. Recyclable materials such as cardboard, plastics, some electronics, and metals are recycled as much as possible (it saves us money actually, and its good for the environment). All other household and construction waste is either taken to a type I or type IV landfill where we pay to dump it. Type I landfills accept just about any kind of waste except hazardous chemicals, while IV landfills do not accept food, electronics (some do, most don't), or chemicals so we separate out these items before disposal. Batteries are taken to the scrap yard and tires are disposed of at local tire shops, most of which have the tires transported to a tire recycling facility that turns them into energy or products like rubber mulch. Junk disposal is almost like an art form, and a book could be written on this subject but this is how it works in a nutshell.
The type IV landfills near the North West Houston area are the Hawthorne Park Landfill off Tanner Rd which is near Beltway 8 and 290 (close to Cypress, Jersey Village), the Katy landfill off Greenhouse Rd near Clay Rd, and the Tall Pines Landfill off East Hardy which is near 1960 and I-45 (closer to Spring, Woodlands, Tomball). These landfills charge based on volume and do not cater too well to new customers as far as explaining everything/directing you where to go. If you would like to save some money on your junk removal by doing it yourself feel free to call us at 281-610-6682 and we would be happy to explain things to you, we understand that money can be tight and don't mind offering friendly advice. Type I landfills in the North Houston area that are open to the public include the Hardy Road Transfer Station owned by Waste Connections. At this location they charge by the weight of trash dumped not volume. If you go to the transfer station, prepare your self for the stench and wear work boots that you don't care about, because the landfill mud is stinky and quite frankly filled trash juice from the entire city.
How much does Junk Removal Service Cost?
Please see our Prices page where we clearly outline our fees. We charge this way because the landfill charges us based on weight or volume to dump the waste, we just mark the price up to support our business model. So, as explained on our pricing page, we charge by the trailer full and length of rental. Please see the pricing tab on our website for more details.
Most of the time the space in our 16 ft trailer is more than able to satisfy all your junk removal needs.
Do you take Oil, Paint, Chemicals or Tires?
No, sorry, we don't offer this service, with one exception listed below. Disposing of oil, paint, and hazardous chemicals takes special licensing and insurance, in addition to extra time and money.
To dispose of oil, brake fluid, or hydraulic fluid, take it to your local Autozone or Orielly's. They have a collection container in the back where they collect oil. This is a FREE recycling service they offer. Businesses can actually turn around and sell used oil to recyclers if they are able to collect enough of it.
To dispose of paint, either leave the paint can open to let it dry, or if there is a lot of paint, buy a paint drying chemical powder sold at your local Home Depot, Lowe's, or other hardware store, and mix it with the paint to dry it out (they carry it in the paint section). We will ONLY take paint if it is dried out (completely dried and rock hard) and the lid is removed. Another option is pouring the paint on spare carpet you may have laying around and letting it dry before disposal.
To dispose of paint or household chemicals responsibly, look up your local municipal or county recycling facility. Businesses cannot recycle at these facilities but residents can, your tax dollars paid for it. Click the link below:
Do I have to be there when you drop off the dumpster?
Yes we do prefer if you are there when we drop it off. We require a credit card, ID, and for you to sign a rental form when we drop it off. If you can't be there, let us know ahead of time and we can get your ID and rental form via email, and your credit card over the phone.
Do I have to be there when you pick up the dumpster?
No, as long as we have access to the dumpster (its not behind a gate we don't have the code to) nobody has to be there.
Can I fill the dumpster past the top?
No. Please don't fill the dumpster past the top of the walls. Part of this is due to safety concerns. We have to be able to tarp the dumpster and keep all the contents from escaping when going down the freeway, and we can't do this properly when you go higher than the sides. Also, when you overfill the dumpster we get charged more at the landfill because we are dumping more trash (either by weight or volume, depending on the landfill). Since we offer you fixed costs we ask that you please be fair back to us and not overload our dumpsters so that our expenses are predictable and we can continue to offer you simple and fair pricing.
How many pick up truck loads will fit in a dumpster.
An eight foot long pick up truck bed filled only to the top of the sides of the bed is about 3 cubic yards. Going by this estimation, our 15 yard dumpsters will fit about 5 pick up trucks worth of trash, and our 7.5 yard dumpsters will fit 2.5 truck beds worth of trash.